Last Updated: April 2024

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Welcome to Traditions by Pooja Backliwal, owned by Kiyvi Luxury Privated Limited. These Terms & Conditions govern your use of our website www.traditions-india.com and the purchase of our bespoke jewelry products, whether through online or offline sales channels. By accessing or using our website and purchasing our products, you agree to abide by these Terms & Conditions.

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1. Product Orders:

All orders placed through our website or offline channels are subject to product availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

 

2. Pricing and Payment:

All prices listed on our website or communicated through offline channels are in Indian Rupees (INR) and are subject to change without notice. Payment for orders must be made in full at the time of purchase. We accept payment via [List accepted payment methods]. Your order will not be processed or delivered until payment is received in full.

 

3. Shipping and Delivery:

We aim to process and ship orders in a timely manner, but shipping times may vary depending on product availability and delivery location. We do not guarantee specific delivery dates and are not responsible for delays caused by shipping carriers or customs clearance processes.

 

4. No Refunds or Exchanges:

Due to the bespoke nature of our jewelry products, all sales are final. We do not offer refunds or exchanges for change of mind, incorrect sizing, or any other reason. Please carefully review product details and specifications before making a purchase.

 

5. Product Descriptions:

We make every effort to accurately describe our products and provide clear images, but we cannot guarantee that product descriptions or images will be error-free, complete, or current. If you have any questions about a product, please contact us before making a purchase.

 

6. Intellectual Property:

All content on our website, including text, images, graphics, logos, and product designs, is the property of Kiyvi Luxury Privated Limited and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

 

7. Limitation of Liability:

In no event shall Kiyvi Luxury Privated Limited or its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or the purchase of our products.

 

8. Governing Law:

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

 

9. Changes to Terms & Conditions:

We reserve the right to modify these Terms & Conditions at any time, so please review them periodically. Changes will take effect immediately upon posting on the website. Your continued use of our website or engagement in offline sales after any changes indicates your acceptance of the revised Terms & Conditions.

 

10. Contact Us:

If you have any questions or concerns about these Terms & Conditions or our products, please contact us at:

Kiyvi Luxury Privated Limited 206 BMC House, N1 Connaught Place, New Delhi 110001, India T: +91 11 2331 2221 E: reception@traditions-india.com

GST: 07AAHCV6616P1ZN

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Thank you for visiting Traditions by Pooja Backliwal.